LearnChain Terms of Service

Legal Documents Structure

Service Description

LearnChain provides an employee onboarding and training platform that includes:

• Personalized Course Generator: Creates customized training courses using your company's internal materials, documentation, and knowledge base
• Training Wheels: On-screen helper that assists new employees in completing tasks and navigating workflows
• Third-Party Integrations: Seamless integration with Microsoft Teams, Notion, GitHub, and other workplace tools

Contact Information

1. Eligibility

1.1. Minimum Age

You must be at least 18 years old or the minimum age required in your country (whichever is higher) to use the Service. By agreeing to these Terms, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

1.2. Enterprise Use

If you are using our Service on behalf of a company, organization, or other entity, you represent and warrant that you are authorized to bind the entity to these Terms, and you agree to these Terms on behalf of that entity.

2. Account Registration and Security

2.1. Account Creation

To access certain features of the Service, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information to keep it accurate, current, and complete
• Maintain the security of your password and accept all risks of unauthorized access to your account

2.2. Responsibility for Account

You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security. LearnChain will not be liable for any losses caused by any unauthorized use of your account.

3. Use of the Service

3.1. License

LearnChain grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or internal business purposes, subject to these Terms.

3.2. Service Description

LearnChain provides an employee onboarding and training platform that helps organizations get new hires up to speed quickly through:

• Personalized Course Generator: Creates customized training courses using your company's internal materials, documentation, and knowledge base
• Training Wheels: An on-screen helper that assists new employees in completing tasks and navigating workflows
• Third-Party Integrations: Seamless integration with workplace tools including Microsoft Teams, Notion, GitHub, and other external software platforms to enhance the training experience

3.3. Restrictions

You agree not to:

• Use the Service for any unlawful purpose or in violation of any local, state, national, or international law
• Modify, adapt, translate, or create derivative works based on the Service
• Attempt to or assist anyone to reverse engineer, decompile or discover the source code or underlying components of our Services, including our models, algorithms, or systems (except to the extent this restriction is prohibited by applicable law)
• Access the Service in order to build a similar or competitive service
• Use the Service to transmit any viruses, malware, or other harmful code
• Use our Services in a way that infringes, misappropriates or violates anyone's rights
• Represent that Output was human-generated when it was not
• Interfere with or disrupt our Services, including circumvent any rate limits or restrictions or bypass any protective measures or safety mitigations we put on our Services
• Attempt to gain unauthorized access to the Service, other user accounts, or LearnChain's computer systems or networks
• Misuse company internal materials or training content for purposes outside of employee onboarding and training

4. Content

4.1. Your Content

You may provide input to the Services ("Input"), including company internal materials, training documentation, and employee data, and receive output from the Services based on the Input ("Output"). Input and Output are collectively "Content." You are responsible for Content, including ensuring that it does not violate any applicable law or these Terms. You represent and warrant that you have all rights, licenses, and permissions needed to provide Input to our Services.

4.2. Ownership of Content

As between you and LearnChain, and to the extent permitted by applicable law, you (a) retain your ownership rights in Input and (b) own the Output. We hereby assign to you all our right, title, and interest, if any, in and to Output.

4.3. Similarity of Content

Due to the nature of our Services and artificial intelligence generally, output may not be unique and other users may receive similar output from our Services. Our assignment above does not extend to other users' output or any Third Party Output.

4.4. Our Use of Content

We may use Content to provide, maintain, develop, and improve our Services, comply with applicable law, enforce our terms and policies, and keep our Services safe. We will not use your company's proprietary internal materials for any purpose other than providing the Service to you.

4.5. Accuracy

When you use our Services you understand and agree:

• Output may not always be accurate. You should not rely on Output from our Services as a sole source of truth or factual information, or as a substitute for professional advice.
• You must evaluate Output for accuracy and appropriateness for your use case, including using human review as appropriate, before using or sharing Output from the Services.
• You must not use any Output relating to a person for any purpose that could have a legal or material impact on that person, such as making credit, educational, employment, housing, insurance, legal, medical, or other important decisions about them.
• Our Services may provide incomplete, incorrect, or offensive Output that does not represent LearnChain's views. If Output references any third party products or services, it doesn't mean the third party endorses or is affiliated with LearnChain.

5. Fees and Payment

5.1. Billing

If you purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. You're responsible for all applicable taxes, and we'll charge tax when required. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.

5.2. Service Credits

You can pay for some Services in advance by purchasing service credits. All service credits are subject to our Service Credit Terms.

5.3. Cancellation

You can cancel your paid subscription at any time. Payments are non-refundable, except where required by law. These Terms do not override any mandatory local laws regarding your cancellation rights.

5.4. Changes

We may change our prices from time to time. If we increase our subscription prices, we will give you at least 30 days' notice and any price increase will take effect on your next renewal so that you can cancel if you do not agree to the price increase.

6. Third-Party Services and Subprocessors

LearnChain may integrate with third-party services (including Microsoft Teams, Notion, GitHub, and other workplace tools) and utilize subprocessors to operate and provide enhanced functionality. Your use of such third-party services is subject to their respective terms and policies.

7. Privacy and Data Protection

7.1. U.S. State Disclosures

The following table provides additional information about the categories of Personal Information we collect and how we disclose that information. You can read more about the Personal Information we collect in our Privacy Policy.

7.2. Privacy Rights

To the extent provided for by local law and subject to applicable exceptions, individuals may have the following privacy rights in relation to their Personal Information:

• The right to know information about our processing of your Personal Information, including the specific pieces of Personal Information that we have collected from you
• The right to request deletion of your Personal Information
• The right to correct your Personal Information
• The right to be free from discrimination relating to the exercise of any of your privacy rights

We don't "sell" Personal Information or "share" Personal Information for cross-contextual behavioral advertising (as those terms are defined under applicable local law). We also don't process sensitive Personal Information for the purposes of inferring characteristics about a consumer.

7.3. Exercising Your Rights

To the extent applicable under local law, you can exercise privacy rights described in this section by submitting a request through privacy@thelearnchain.com or by contacting us at founder@thelearnchain.com.

8. Disclaimers

8.1. Warranty Disclaimer

The Service is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, either express or implied. LearnChain disclaims all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

8.2. Limitation of Liability

In no event shall LearnChain, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any bugs, viruses, trojans, or the like that may be transmitted to or through our Service by any third party
• Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Service

8.3. Indemnification

You agree to defend, indemnify, and hold harmless LearnChain and its subsidiaries, agents, licensors, managers, and other affiliated companies, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right, including without limitation any copyright, property, or privacy right

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Delaware.

1. API Usage

LearnChain's API allows you to integrate LearnChain capabilities into your own applications or services. The following terms apply to your use of our API:

1.1. API License

LearnChain grants you a limited, non-exclusive, non-transferable, and revocable license to access and use our API solely for the purposes outlined in your Agreement with us.

1.2. Indemnification

LearnChain's indemnification obligations to API customers under the Agreement include any third-party claim that your use or distribution of Output infringes a third party's intellectual property right. This indemnity does not apply where:

1. You or your end users knew or should have known the Output was infringing or likely to infringe.
2. You or your end users disabled, ignored, or did not use any relevant citation, filtering, or safety features provided by LearnChain.
3. Output was modified, transformed, or used in combination with products or services not provided by or on behalf of LearnChain.
4. You or your end users did not have the right to use the Input or files to generate the allegedly infringing Output.
5. The claim alleges violation of trademark or related rights based on your or your end users' use of Output in trade or commerce.
6. The allegedly infringing Output is from content from a third-party offering.

2. Beta Services

From time to time, LearnChain may offer services or features on an alpha, preview, early access, or beta basis ("Beta Services"). The following terms govern your use of Beta Services:

2.1. Beta Services are "As-Is"

Beta Services are provided "as-is" for testing and evaluation purposes. LearnChain makes no representations or warranties for Beta Services, including any warranty that Beta Services will be generally available, uninterrupted or error-free, or that Content will be secure or not lost or damaged.

2.2. Exclusion from Indemnification

Beta Services are excluded from any indemnification obligations LearnChain may have to you under your Agreement with us.

2.3. Warranties Disclaimer

Except to the extent prohibited by law, LearnChain expressly disclaims all warranties for Beta Services, including any implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, or quiet enjoyment, and any warranties arising out of any course of dealing or usage of trade.

3. Updates to Service Terms

LearnChain reserves the right to update these Service Terms from time to time. When we do, we will post an updated version on this page, and we will provide notice through the Services or via email. Your continued use of the Services after any such update constitutes your acceptance of the new Service Terms.

1. Services

1.1. Use of Services

We grant you a non-exclusive right to access and use the Services during the Term. This includes the right to use LearnChain's application programming interfaces ("APIs") to integrate the Services into your applications, products, or services (each a "Customer Application") and to make Customer Applications available to End Users. "Services" means any services for businesses and developers we make available for purchase or use, along with any of our associated software, tools, developer services, documentation, and websites, but excluding any Third Party Offering.

1.2. Third-Party Offering

Third parties may offer products, services, or content through the Services. If you elect, in your sole discretion, to access or use a Third Party Offering, your access and use of the Third Party Offering is subject to this Agreement and any additional terms applicable to the Third Party Offering.

1.3. Responsibilities for Your Account

You must provide accurate and up-to-date account information. You are responsible for all activities that occur under your account, including the activities of any end user (each, an "End User") who is provisioned with an account under your account or accesses the Services through your Customer Application. You may not make account access credentials available to third parties, share individual login credentials between multiple users on an account, or resell or lease access to your account.

2. Restrictions

We own all right, title, and interest in and to the Services. You are granted rights only as explicitly stated in this Agreement. You will not, and will not permit End Users to:

• Use the Services in a manner that violates any applicable laws or LearnChain Policies.
• Infringe, misappropriate, or otherwise violate any third party's rights.
• Send us personal information of children under 13 or the applicable age of digital consent.
• Reverse engineer, decompile, or otherwise attempt to discover the source code of the Services.
• Use output from the Services to develop competing products.
• Extract data from the Services other than as permitted through the APIs.

3. Content

3.1. Customer Content

You and End Users may provide input to the Services ("Input"), including company training materials, documentation, and employee data, and receive output from the Services based on the Input ("Output"). We call Input and Output together "Customer Content." As between you and LearnChain, and to the extent permitted by applicable law, you (a) retain all ownership rights in Input and (b) own all Output. We hereby assign to you all our right, title, and interest, if any, in and to Output.

3.2. Our Obligations for Customer Content

We will process and store Customer Content in accordance with our Enterprise privacy commitments. We will only use Customer Content as necessary to provide you with the Services, comply with applicable law, and enforce LearnChain Policies. We will not use Customer Content to develop or improve the Services.

3.3. Your Obligations for Customer Content

You are responsible for all Input and represent and warrant that you have all rights, licenses, and permissions required to provide Input to the Services. You are solely responsible for all use of the Outputs and evaluating the Output for accuracy and appropriateness for your use case, including by utilizing human review as appropriate.

3.4. Similarity of Output

You acknowledge that due to the nature of our Services and artificial intelligence generally, Output may not be unique and other users may receive similar content from our services. Responses that are requested by and generated for other users are not considered your Output. Our assignment of Output above does not extend to other users' output or any content delivered as part of a Third Party Offering.

4. Confidentiality

4.1. Use and Nondisclosure

"Confidential Information" means any business, technical or financial information, materials, or other subject matter disclosed by one party ("Discloser") to the other party ("Recipient") that is identified as confidential at the time of disclosure or should be reasonably understood by Recipient to be confidential under the circumstances. For the avoidance of doubt, Confidential Information includes Customer Content. Recipient agrees it will: (a) only use Discloser's Confidential Information to exercise its rights and fulfill its obligations under this Agreement, (b) take reasonable measures to protect the Confidential Information, and (c) not disclose the Confidential Information to any third party except as expressly permitted in this Agreement.

4.2. Exceptions

The obligations in Section 4.1 do not apply to any information that (a) is or becomes generally available to the public through no fault of Recipient, (b) was in Recipient's possession or known by it prior to receipt from Discloser, (c) was rightfully disclosed to Recipient without restriction by a third party, or (d) was independently developed without use of Discloser's Confidential Information.

5. Security

We will maintain an information security program designed to protect the security, confidentiality, and integrity of your data processed by the Services.

6. Privacy

6.1. Personal Data

If you use the Services to process personal data, you must (a) provide legally adequate privacy notices and obtain necessary consents for the processing of personal data by the Services, (b) process personal data in accordance with applicable law, and (c) if processing "personal data" or "Personal Information" as defined under applicable data protection laws, acquire and execute our Data Processing Addendum by mailing us at founder@thelearnchain.com.

6.2. HIPAA

You agree not to use the Services to create, receive, maintain, transmit, or otherwise process any information that includes or constitutes "Protected Health Information", as defined under the HIPAA Privacy Rule (45 C.F.R. Section 160.103), unless you have signed a Healthcare Addendum and Business Associate Agreement (together, the "Healthcare Addendum") with us prior to creating, receiving, maintaining, transmitting, or otherwise processing this information.

7. Payment; Taxes

7.1. Fees and Billing

You agree to pay all fees charged to your account ("Fees") according to the prices and terms on the Pricing Page, or as otherwise stated in an Order Form. Price changes on the Pricing Page will be effective immediately for all price decreases or changes made for legal reasons. All other price changes will be effective 14 days after they are posted. We have the right to correct pricing errors or mistakes even after issuing an invoice or receiving payment.

7.2. Service Credits

You may need to prepay for Services through the purchase of credits ("Service Credits").

7.3. Taxes

Fees are exclusive of taxes, which we will charge as required by applicable law in connection with the Services. We will use the name and address in your account as the place of supply for tax purposes.

7.4. Disputes and Late Payments

To dispute an invoice, you must contact founder@thelearnchain.com within thirty (30) days of issuance. Overdue undisputed amounts may be subject to a finance charge of 1.5% of the unpaid balance per month, and we may suspend the Services immediately after providing written notice of late payment.

8. Term; Termination

8.1. Term

The term of this Agreement will commence upon the earlier of your online acceptance of these Business Terms, the Effective Date of an Order Form, or the date you first use the Services, and will remain in effect until terminated pursuant to this Section 8 ("Term"). If you purchase a subscription to the Services, the subscription term will automatically renew for successive periods unless either of us gives the other notice of its intent not to renew.

8.2. Termination

Unless you purchase Services for a committed duration, you may terminate this Agreement at any time by deleting your account. Both you and LearnChain may terminate this Agreement upon written notice (a) if the other party materially breaches this Agreement and does not cure the breach within thirty (30) days after receiving written notice of the breach or (b) if the other party ceases its business operations or becomes subject to insolvency proceedings.

8.3. Effect of Termination

Upon termination of this Agreement, we will delete all Customer Content from our systems within 30 days, unless we are legally required to retain it. Termination or expiration will not affect any rights or obligations, including the payment of amounts due, which have accrued under this Agreement up to the date of termination or expiration.

9. Warranties; Disclaimer

9.1. Warranties

We warrant that, during the Term, when used in accordance with this Agreement, the Services will conform in all material respects with the documentation we provide to you or otherwise make publicly available.

9.2. Disclaimer

Except for the warranties in this Section 9, the Services are provided "as is" and we and our affiliates and licensors hereby disclaim all warranties, express or implied, including all implied warranties of merchantability, fitness for a particular purpose and title, noninfringement, or quiet enjoyment, and any warranties arising out of course of dealing or trade usage.

10. Indemnification

10.1. By LearnChain

We agree to defend and indemnify you against any third-party claims that the Services infringe a third party's intellectual property rights, with damages that are finally awarded by a court of competent jurisdiction or agreed to in a settlement. This indemnity covers our Services. It excludes:

• Claims arising from the integration or use of our Services with any third-party products, services, or software not provided by us.
• Claims related to the fine-tuning, customization, or modification of the Services by anyone other than LearnChain.
• Claims arising from the input or data you provide.
• Claims due to your failure to adhere to this Agreement or applicable laws, regulations, and industry standards.
• Claims arising specifically from your Customer Applications where such claims would not have arisen but for the Customer Application.

10.2. By Customer

You agree to indemnify, defend, and hold LearnChain and its affiliates, licensors, and service providers harmless against any liabilities, damages, costs, and expenses (including reasonable attorneys' fees) related to third-party claims arising from:

• Your use of the Services in violation of this Agreement or applicable laws.
• Your Customer Applications.
• The data or input you provide to the Services.

11. Limitation of Liability

11.1. Limitations on Indirect Damages

Except as otherwise explicitly provided in this Agreement, neither LearnChain nor the Customer, nor any of their respective affiliates or licensors, shall be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including but not limited to damages for lost profits, goodwill, use, data or other intangible losses, that may arise under this Agreement.

11.2. Liability Cap

The total liability of each party under this Agreement for all claims shall be limited to the total amount you have paid LearnChain under this Agreement in the twelve (12) months preceding the claim. This cap will apply regardless of the form or source of claim or loss, whether the claim or loss was foreseeable, and whether a party has been advised of the possibility of the claim or loss.

13. Dispute Resolution

13.1. Mandatory Arbitration

You and LearnChain agree to resolve any disputes arising out of or related to this Agreement or our Services, regardless of when the claim arose, through final and binding arbitration. This agreement to arbitrate is intended to be broadly interpreted and includes, but is not limited to, all claims and disputes relating to your use of any aspect of our Services.

13.2. Informal Dispute Resolution

Prior to initiating any arbitration, both parties agree to attempt to resolve any dispute informally. For this purpose, the party initiating the dispute will contact the other with a written description of the facts and the legal basis of the claim allowing the other party 30 days to respond.

13.6. Prohibition of Class Actions and Non-Individualized Relief

You acknowledge and agree that you and LearnChain are each waiving the right to participate as a plaintiff or class member in any purported class action lawsuit, class-wide arbitration, private attorney general action, or any other representative proceeding.

15. Miscellaneous

15.2. Feedback

When you provide feedback about our Services ("Feedback"), you grant LearnChain an unrestricted, perpetual right to use, reproduce, modify, and distribute the Feedback in any manner, without compensation to you, under all intellectual property rights.

15.5. Entire Agreement

This Agreement constitutes the entire agreement between you and LearnChain regarding the subject matter hereof and supersedes all prior agreements and understandings, both written and oral.

15.6. Relationship of the Parties

The relationship between you and LearnChain is that of independent contractors, and nothing in this Agreement is intended to, or shall be construed to, create a partnership, agency, joint venture, employment, or similar relationship between us.

15.9. Assignment

You may not assign this Agreement without the prior written approval of LearnChain, except that either party may assign this Agreement to a successor in the event of a merger, acquisition, or sale of all or substantially all of its assets related to this Agreement.

Universal Policies

To promote innovation and creativity while ensuring safety, we provide you the flexibility to use our services as you see fit, provided that you comply with the law and avoid causing harm to yourself or others. These rules apply when using any LearnChain service, including LearnChain, our API, and related tools:

Note: LearnChain reports apparent child sexual abuse material (CSAM) to the appropriate authorities.

Building with the LearnChain API

The LearnChain API allows you to create custom applications for employee onboarding and training. As the developer of your application, you are responsible for how your users interact with our technology. To assist you, we provide tools like moderation endpoints and guidelines on best practices for safety.

Given the scalable impact of our API, the following service-specific policies apply in addition to our Universal Policies:

Third-Party Integration Policies

When using LearnChain's integrations with third-party services (such as Microsoft Teams, Notion, GitHub, and other workplace tools), additional policies apply:

Compliance and Enforcement

LearnChain uses a combination of automated systems, human review, and user reports to monitor for policy violations. Violations may result in actions such as warnings, sharing restrictions, or account suspension.

LearnChain will actively monitor for policy violations using a combination of automated systems and manual review. Violations of these policies may result in enforcement actions, including but not limited to suspension or termination of access to our services.

Reporting Violations

If you become aware of any violations of these Usage Policies, please report them to us immediately at:

Social Media, Livestreaming, and Demonstrations

You may post your prompts, training materials, or completions on social media, livestream your usage, or demonstrate our products to groups under the following conditions:

Content Co-authored with LearnChain AI

For creators looking to publish written content such as books, articles, training materials, or educational content co-authored by our AI:

Training Materials and Case Studies

Sharing Training Content

When sharing training materials or courses created with LearnChain:

• Authorization Required: Obtain explicit permission from your organization before sharing any company-specific training materials.
• De-identification: Remove any confidential company information, employee names, or proprietary data before sharing.
• Educational Purpose: Ensure sharing serves a legitimate educational or professional development purpose.
• Privacy Compliance: Respect employee privacy and data protection requirements.

Case Studies and Success Stories

We welcome case studies about successful LearnChain implementations:

• Company Approval: Obtain written approval from your organization before publishing case studies.
• Data Protection: Anonymize or aggregate any performance metrics or employee data.
• Balanced Perspective: Present honest assessments including both benefits and challenges.
• Fact Verification: Ensure all claims and metrics are accurate and verifiable.

Research Publications

LearnChain supports academic and non-commercial research that evaluates and explores the capabilities and limitations of our AI technology in workplace training and onboarding:

Prohibited Sharing Activities

Our Commitment to Security

LearnChain is committed to working with the security community to find and fix security vulnerabilities safely and responsibly. Together, we can ensure a safer environment for our users, their training data, company materials, and our systems.

Scope

This policy covers security vulnerabilities in:

Reporting Guidelines

Information to Include

To help us understand and address the vulnerability quickly, please include:

• Detailed Description: Clear explanation of the vulnerability and its potential impact
• Steps to Reproduce: Step-by-step instructions to reproduce the issue
• Proof of Concept: Screenshots, videos, or code snippets demonstrating the vulnerability
• Affected Systems: Specific URLs, API endpoints, or system components affected
• Potential Impact: Your assessment of the security impact and risk level
• Suggested Remediation: If you have ideas for fixing the issue, we'd appreciate your input
• Your Contact Information: How we can reach you for follow-up questions

Response Timeline

We commit to:

Safe Harbor

LearnChain supports security research conducted in good faith. We will not pursue legal action against researchers who:

Recognition

We value the security research community and may recognize researchers who help us improve our security posture through:

Overview

Note: The primary AI technology for LearnChain is powered by LearnChain's proprietary AI models designed specifically for employee onboarding and training. Some selective operations and functions for services including LearnChain would use some third-party services referred to as "Subprocessors".

List of Subprocessors

Currently, LearnChain utilizes the following subprocessors:

Subprocessor Details

Data Processing Safeguards

Updates to Subprocessors

LearnChain commits to keeping our users informed about any changes to our list of subprocessors: